If you are simply unhappy with your awesome product you can return it to us for a full refund. Under Consumer Contracts Regulations 2014. The customer - Thats you! - is entitled to a cooling off period of 14 days. From the day after the date of delivery of the goods. If you do choose to cancel within those 14 days then you must contact us by either email or letter. plus the following condition must be met:  The item/s must be in the same condition it arrived to you in. unopened/ new or in resealable condition.  The postage cost to send the item back to us is the customers responsibility [you].  You must contact us by email or by letter confirming you would like to cancel your order/s.
If you find your product has a manufacturers fault and is defective you must contact us within 30 days of you receiving your goods.
However because not every one order is ever the same this return policy is open. Meaning our friendly team will be happy to look into your individual case and solve accordingly. Please click the 'contact us' button then in the drop down menu choose 'Returns' to arrange a return.